Account Verification Keeps Your Balance Yours
Verification is how we make sure your balance can only move to you. When you submit your ID, we cross-check the name against the wallet account linked to your profile — this is what stops anyone else from requesting a payout on your behalf. You need a valid government-issued photo ID and a selfie holding that ID taken on the day of
submission. Documents go directly to our verification team inside the account dashboard, not via email or third-party upload forms. Verified accounts also face shorter review steps on each subsequent withdrawal, which means less friction the more you use us.
- Open the verification section — Go to your account settings and tap Verify Account — the upload fields appear directly on that screen.
- Upload your photo ID — Submit a clear photo of your national ID card or passport — both sides if the ID carries information on the reverse.
- Submit your selfie — Take a fresh selfie holding your ID next to your face. We check that the photo is current, not a saved image.
- Wait for confirmation — Our team reviews the submission and updates your account status. You receive an in-account notification once verification is complete.